Dynamic Adaptability: Arts and Culture Puget Sound

Dynamic Adaptability > Managing Change When Change is Hard

Managing Change When Change is Hard: Effective Change Leadership

May 3, 2010, Town Hall, Seattle, Washington

Chip Heath presented techniques on making tough behavioral changes from his book Switch: How to Change Things When Change is Hard. Participants learned the simple framework for change—directing the rider, motivating the elephant and shaping the path—and then applied this framework to four local organizations working through their own change challenges. Thanks to Velocity Dance Center, the Seattle Art Museum, the Central District Forum, and ACT Theatre for offering their challenges up to be worked by the group.